Winter storm threatens cruise ship with monstrous waves, winds, and flooding

Winter storm threatens cruise ship with monstrous waves, winds, and flooding

CBS2 asked Norwegian Cruise Line why the decision was made to sail back to NY in the middle of what was forecast to be a monster coastal storm.

Even though the cruise line has been updating with new details online guests on Norwegian Breakaway had suffered the harsh sea conditions from the Winter Storm Grayson. This includes frozen decks, flooded hallways, and a rough voyage to NY.

A general view during the Norwegian Breakaway Christening Ceremony on May 8, 2013 in New York City.

"When you're on a boat in the middle of the ocean and water is pouring down the stairs, you're thinking, 'This is not going to end well, '" passenger Karoline Ross told WCBS.

Another passenger Karoline Ross was travelling with 21 members of her family.

Passenger Emma Franzese said she was "completely traumatized" by the experience and will "never go on any type of boat again".

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In another post on Twitter, water can be seen dripping near the stairwells on deck 6 as housekeeping staff is hard at work trying to limit the damage. A second statement did acknowledge the distress of sailing through the storm.

'There were people crying, everyone was throwing was a nightmare, ' said Olivia Ross. "It was so tilted I was shaking". The Norwegian Breakaway cruise left the Bahamas Tuesday with about 4,000 people on board. Some guests were not feeling safe in their rooms, moving to the ship's atrium.

The company also apologized to guests for any discomfort, and said they're working with individual guests directed affected by the ordeal for compensation.

"He took all our lives in his hands and we were really in a bad spot".

"It's more about revenue".

The cruise line has apologised to passengers following the journey. "We were dead center of the storm and I really think it was a poor decision", Del added.

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