GameStop just suspended its PowerPass program

GameStop just suspended its PowerPass program

GameStop's entrance into the game-rental market comes amid the company's continued financial difficulties. However, by not announcing a reinstatement date for PowerPass (and by being ambiguous about why it was paused in the first place), GameStop has raised a few red flags. At $60 for six months, it seems nearly like a steal considering that you get to keep a game to add to your collection. You could only take one game out at a time before returning it to swap it for another. It was an ideal scenario for gamers on a budget.

That means any in-store advertisements for PowerPass have been removed and put in storage until further notice. GameStop is yet to confirm if and when this program will be launched again.

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The program went through a soft launch in some locations earlier this month, with its full rollout to follow later. Kotaku references employees who speculated that GameStop's computer infrastructure couldn't handle the program. But according to a report from Kotaku, just days before the service's full launch on November 19th, GameStop has chose to "temporarily pause" the roll out of the new service. A GameStop rep since confirmed the news, telling Kotaku, "We feel this is the right thing to do for now to ensure we are able to provide our guests with an exceptional service". The company will also allow those who had purchased a spot in the program the ability to pick out any Pre-Owned game for free by way of apology for the inconvenience the sudden halt of PowerPass might have caused. GameStop said that it was going to launch the service on November 19th. Let's hope we get some answers soon. But this certainly comes across as a major blow against GameStop's good will towards its customers.

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